Privacy Policy

At Wildly Nourished, your privacy is important to us. We are committed to protecting the confidentiality and security of your personal and health information while providing compassionate, evidence-based nutrition care. This Privacy Policy explains how information is collected, used, stored, and protected through our practice.

Our Commitment to Privacy

Wildly Nourished complies with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA). We maintain physical, electronic, and administrative safeguards designed to protect your personal and health information from unauthorized access, disclosure, alteration, or misuse.

Information We Collect

In order to provide nutrition services, we may collect the following information:

Name, address, phone number, and email address
Date of birth and demographic information (residency information for state certification purposes)
Medical history and current health conditions
Nutrition, dietary, and lifestyle information
Insurance information, when applicable
Emergency contact information
Referring provider information
Laboratory results, medical records, and healthcare documentation relevant to treatment
Payment and billing information

How We Use Your InformationYour information may be used to:

Provide nutrition assessment, counseling, and treatment
Develop individualized nutrition care plans
Coordinate care with healthcare providers when authorized
Schedule appointments and communicate regarding services
Process billing and insurance claims, when applicable
Maintain accurate clinical records
Comply with legal and regulatory requirements
Improve the quality and effectiveness of our services

Telehealth and Virtual Services

Wildly Nourished primarily provides services through secure, HIPAA-compliant telehealth platforms. Reasonable measures are taken to protect the privacy and security of all virtual sessions. While every effort is made to use secure technologies, no electronic communication system can be guaranteed to be completely secure. Clients are encouraged to participate in sessions from a private location and use secure internet connections whenever possible. By participating in telehealth services, clients acknowledge and accept the inherent risks associated with electronic communication and internet-based technologies.

Communication

We may communicate with clients through encrypted email systems, telephone calls, text messaging, or telehealth platforms.Clients should be aware that standard email and text messaging may not always be fully secure. By providing contact information, clients consent to receiving communications related to scheduling, billing, treatment coordination, and other practice-related matters.Clients may request preferred methods of communication whenever possible.

Sharing of Information

Your health information will not be shared without your written authorization except as permitted or required by law.

Examples may include:

Coordination of care with physicians, therapists, psychiatrists, and other healthcare providers involved in treatment
Insurance billing and payment processing
Compliance with legal obligations, court orders, or government investigations
Public health reporting requirements

Limits of Confidentiality

While confidentiality is a fundamental component of nutrition care, there are circumstances in which information may be disclosed without client authorization, including:

If there is reason to believe a client poses a serious risk of harm to themselves
If there is reason to believe a client poses a serious risk of harm to another person
Suspected abuse, neglect, or exploitation of a child, dependent adult, or vulnerable individual when reporting is required by law
Court orders, subpoenas, or other legal requirements
Medical emergencies requiring immediate intervention

When possible, clients will be informed of such disclosures.

Coordination of Care

Nutrition care is often most effective when providers work collaboratively. With appropriate written consent, Wildly Nourished may communicate with therapists, physicians, psychiatrists, treatment teams, and other healthcare professionals involved in a client's care. For clients receiving treatment for eating disorders, coordination with medical and mental health providers may be strongly recommended to ensure safe and comprehensive care.

Record Retention

Clinical records are maintained in accordance with applicable federal and state laws and professional standards. Records are stored securely and retained for the legally required period. After the retention period expires, records may be securely destroyed.

Client Rights

Clients have the right to:

Request access to their health records
Request corrections to inaccurate information
Receive information regarding how their records are used
Request restrictions on certain disclosures when permitted by law
Request confidential communications through alternative methods
Obtain a copy of this Privacy Policy

Requests must be submitted in writing whenever required by law.

Website and Online Information

When visiting the Wildly Nourished website, limited non-identifying information may be collected automatically through website analytics, cookies, or similar technologies. This information is used to improve website functionality and user experience. Personal information submitted through contact forms, appointment requests, or newsletter sign-ups will be handled in accordance with this Privacy Policy. The website may contain links to third-party websites. Wildly Nourished is not responsible for the privacy practices of external websites.

Payment Information

Payment information is processed through secure third-party payment processors. Wildly Nourished does not store complete credit card information on its servers.

Changes to This Policy

Wildly Nourished reserves the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements, business practices, or technology. Updated policies will be posted on the practice website with the revised effective date.

Contact Information

If you have questions regarding this Privacy Policy or your privacy rights, please contact:

Wildly Nourished

By utilizing services provided by Wildly Nourished, clients acknowledge that they have reviewed and understood this Privacy Policy.